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Shipping policy

Last Updated: 24th April, 2026


Shipping Policy

At Puddle and Lullabies, we want your order to reach you without any hassle. We offer free shipping on every order within the United States, with no minimum spend required.

Where We Ship

We currently ship to all addresses within the United States.

How Long Will It Take?

  • Order Processing: 1–2 business days, Monday to Friday
  • Order Cutoff Time: 5:00pm CST — orders placed after this time will be processed the following business day
  • Transit Time: 6–8 business days once handed to our carrier
  • Total Delivery Time: 7–10 business days from the date of purchase

Our Carriers

We work with USPS, FedEx, and UPS to deliver all orders within the United States. These are trusted and reliable services that ensure your order is handled with care from our door to yours.

Shipping Costs

All orders within the United States ship for free. There are no minimum order requirements and no hidden fees at checkout.

Tracking Your Order

As soon as your order is on its way, you'll receive an email with your tracking number. You can follow your package's progress at any time on our Tracking Page or by contacting our support team directly.

Delivery Issues

If your order is delayed, missing, or something doesn't seem right, please don't hesitate to reach out to our customer support team. We'll look into it right away and do everything we can to make it right.

Got a Question?

You can find answers to common questions on our FAQs page, or get in touch with our customer support team directly and we'll be happy to help.


Contact Us

Store Name: Puddle and Lullabies
Address: 601 S Wabash Ave, Chicago, IL 60605, USA
Email: support@puddleandlullabies.com
Phone: +1 251 2203622
Contact: Contact Page

Customer Service: Monday to Friday, 9:00am – 5:00pm CST

We aim to respond to all emails within 1–2 business days.

Thank you for choosing Puddle and Lullabies.